[MV] Re: taking the plunge (2)

[David Morrison]

>>I can't get the
>>program to register the software with  IBM. It states that it "can't form an
>>internet connection" despite the fact that Explorer is working fine, up and
>>running.
>
>This is most likely a problem with the server on IBM's end.  If it 
>persists call support and report it (along with any other problems). 
>Not being able to register is a legitimate reason for calling 
>support.

But do beware that the first time you contact IBM support starts your 
free 30 days support if you have not yet registered the software. 
They will do the registration for you then. Make sure it is something 
worthwhile that you contact them for!

Maybe the rest of us should get together and document all the known 
bugs so you can report them officially, and maybe they will get 
fixed....

(Well, you have got to hope :-)

David
-- 
David Morrison, Systems Specialist
Flexible Learning Administrator and Blackboard Project Manager
Communication and Information Services, University Services
The University of Newcastle, Australia
E-mail David.Morrison at newcastle.edu.au
Ph +61 2 49215397   Fax +61 2 49217087