No idea - since you haven't used it in a while perhaps you've removed/corrupted part of the original install. Try a fresh install and then upgrade. You might have to do a new voice model but if you're laid up for a while you'll have plenty of time. Good Luck, Frank On 1/21/03 1:11 PM, "Jonathan Greene" <jonathan.greene at eurorscg.com> wrote: > Just checking back to see if anyone might have a suggestion here? > > > > On Saturday, January 18, 2003, at 09:26 PM, Jonathan Greene wrote: > >> It has been a while since I ran ViaVoice, but I am about to undergo >> surgery and believe that I will have to be in a cast for 4-6 weeks. I >> would like to have VV ready to go when that happens but unfortunately >> it will no longer run for me. When I tried to install the update >> below I am getting a message that I cannot install onto my primary >> volume. This is more than a bit strange since you would expect the >> app to upgrade the existing and installed one. >> >> Anyone else have any issues? >> >> Thanks, >> JG >> >> -- Frank Flynn Poet, Artist & Mystic