Roger, >>>>>>>>>>>>>>>>>>>>>>>>>>>>>> I have the Andrea USB NC-7100 headset that shipped with VV. I have not used VV in quite awhile and then lately found the Andrea does not seem to work. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Use the built-in sound recorder applet to test the microphone independent of ViaVoice. Martin Markoe, eMicrophones, Inc. The best microphones for Speech Recognition See us at: http://www.eMicrophones.com/index.asp See, "Key Steps to High Speech Recognition Accuracy for the Mac" at: http://www.emicrophones.com/docDetails.asp?DocumentID=39