[MV] What! No Bananas!

[Chuck Rogers]

Richard:

I have replied privately to your issues.

This is the first email we have received from you, and we are getting  
many emails each day - so I can't explain why your other email(s) did  
not reach us. We did have a temporary problem over a month ago with  
email, but have had no reports of anyone having problems since then.

For the benefit of everyone else on the list, MacSpeech is a  
geographically diverse company with employees all over the United  
States. Because of this, there is only one person in a physical  
location to take sales calls (and only one to take support calls).  
This means the voice mail can and does pile up, especially during the  
weekends. This is also our busy season, so it can sometimes take 5  
days or more before you will get a response to a voice mail. You will  
always receive a much faster response from us via email (assuming we  
get it, of course).

On Oct 30, 2006, at 6:50 PM, Richard D. Foley wrote:

> Would you have any idea why I am getting no reply to my emails to  
> MacSpeech, and no return of my calls to them?  I've called both  
> support, and sales and only get a voice mail to leave a message.
>
> I'm a founder and my Parrott VXi USB Translator mic has quite  
> working.  I can hear fine, but the mic seems to have just stopped  
> working.  Yes the batteries have been replaced.  Yes the Sound  
> control has been selected and tested with another mike/head set.   
> Yes the button has been pressed on the translator pod and the green  
> led does light up, but the VXi mic shows no response on the input  
> meter bar, other than during plug in the connectors.  If the input  
> is set at the high end there appears to be some small response, but  
> it really won't work.
>
> I even called the manufacturer and they said this must be handled  
> through MacSpeech.  The USB pod and the headset Translator pod are  
> separate and hook together via the pink male and female connectors,  
> with the green speaker connector plugging into the computer's  
> speaker socket.
>
> Can you assist?
>
> Richard D. Foley
>
> rerailer at earthlink.net
> 520-742-5168
> <rerailer.vcf>
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