[MV] Trying to buy MacSpeech Dictate but no seems to be at home??

[Chuck Rogers]

Mark (and everyone else):

Please be patient. MacSpeech is a very small company and even though  
we anticipated great demand for MacSpeech Dictate, we could not have  
anticipated such a robust response to our announcement. It is taking  
several days - and in some cases weeks - to respond to some people.

All requests, whether to support or sales, go into our support system  
and generate a support ticket. Our support people prioritize tickets  
starting with those people who are having problems with iListen, as  
that is our current product. Questions about MacSpeech Dictate are  
handled in the order they are received after all iListen questions  
have been answered.

Anyone who did not get the opportunity to take advantage of the cross  
grade discount offer will be given the opportunity to do so.



Best Regards,

Chuck Rogers, Chief Evangelist
MacSpeech, Inc.




On Feb 1, 2008, at 1:58 AM, Mark Gibson wrote:

> Let me apologise in advance if this seems a little OT.
>
> However, having lodged a help desk email on 18/1/08 (Ticket ID:  
> 17886-1418011203) and receiving no response to date I attempted to  
> email the sales at macspeech.com address again, asking for an update  
> only to receive another automated response and a new ticket number  
> (Ticket ID: 18684-6631012304) :(
>
> I suspect if I don't post here I'll never hear from a human being  
> (since ringing the US from Australia isn't inexpensive).
>
> No doubt the response in due course will be "No, you wont be able to  
> take advantage of the Macworld offer as its expired".
>
> Here's hoping that's not the case.
> -- 
>
> Regards,
>
> Mark (}-:
> +61 (0)4 1927 7198
> Skype / AIM / iChat: gibsonm1
>
> ON MATERIALISM
> He who dies with the most toys, is, nonetheless, still dead.
>
>
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