[MV] MacSpeech Dictate and FileVault, cross-grading and medical vocabulary

[Robert Marks]

Hi Chuck,

	I just bought iListen 1.8 (planning to cross-grade to MacSpeech  
Dictate), installed it and was unable to create a profile - (I got  
"CreateUser() failed!" and had to search the MacSpeech website to find  
out why ... it is because I have FileVault enabled. Is the same  
limitation going to apply to Dictate? I presently use ViaVoice and it  
has no such limitation. I even run with encrypted virtual memory. I  
store my ViaVoice user profile in a Shared directory so it doesn't  
have to be encrypted and decrypted by FileVault. I sincerely hope that  
Dictate will function with FileVault. Security is an increasingly  
important issue for those of us who use laptops. Password protection  
on a Mac is worthless if the laptop is stolen as one can simply reset  
the password using an OS X installer disk. Having to log out of a  
FileVault protected account to dictate is a bloody nuisance. I'd  
rather run DNS under Parallels if it comes to that.

	A few other questions (my apologies if you might have answered any of  
these previously; I did try to go through the last 25 posts or so  
before asking them).

	1. Is time training iListen 1.8 worthwhile if one plans to cross- 
grade to Dictate (e.g. is the vocabulary created by user training   
transferrable?)

	2. I understand you are planning on releasing a medical vocabulary in  
about six months. Will it be possible to install this onto an existing  
profile, or will the user have to start from scratch after installing  
this vocabulary (? To use Dictate as a medical subspecialist, I will  
have to train it on thousands of words unique to my subspecialty - I  
doubt they will all be in the medical vocabulary). What will it cost?  
(I bought IBM's Medical Vocabulary directly from IBM for $265 CDN).

	This is not a question, but a suggestion. I found out that ViaVoice  
does astonishingly well using the internal microphone on my MacBook  
Pro with "Use ambient noise reduction" checked in Sound input  
preferences. (You might wonder why I need to switch dictation programs  
- unfortunately only basic direct dictation works in ViaVoice on an  
MBP under Leopard and it is not very stable). Given the touted  
accuracy of MacSpeech Dictate after minimal training, I hope that  
using the internal microphone will not be precluded.

	Many thanks in advance for your assistance.

- Bob



	

On Jan 24, 2008, at 9:54 AM, Chuck Rogers wrote:

> All:
>
> We are still having some problems tracking down the exact nature of  
> the problem on our web site regarding crossgrade orders. In order to  
> speed up the process of tracking this down, we have established a  
> new department in our Support system for collecting information  
> regarding these problems.
>
> If you are having problems ordering your crossgrade, please do the  
> following:
>
> 1). Point your browser to <http://www.macspeech.com/support>
>
> 2). Click on "Submit Ticket."
>
> 3). Click on "MacSpeech Dictate"
>
> 4). Click on "Dictate cross grade issues"
>
> 5). Click the "Next" button.
>
> 6). Enter your email address and a subject in the appropriate fields.
>
> 7). In the large text field, please enter the following information:
>
> 	- Enter your name.
> 	- Enter your iListen Activation Code
> 	- describe the sequence of events that led up to the problem
> 	- if possible, please attach a screenshot.
>
> This will help our web team determine why some people have no  
> problem getting an order through while others do have problems.
>
> Thanks in advance.
>
>
>
> Best Regards,
>
> Chuck Rogers, Chief Evangelist
> MacSpeech, Inc.
>
>
>
>
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