>From: luke <etyrnal at ameritech.net> >Apple Support = 1.) they blame your problems on 3rd >party software & >hardware. 2.) They tell you to do a clean install >of the OS. My experience with AppleCare, and with Apple Support in general, has been very positive. I never buy extended warrantees, but always buy AppleCare, and feel that I have gotten my money's worth. George