Ted <tlanden at mac.com> writes: "I know this has been discussed before but before I call and sit on hold I would like to know how easy it is to get fixed by Apple. I have a 500 and 667. The 500 shows no signs, but the 667 is getting to look bad. I have AppleCare and it was purchased new in Nov of 01." Check the list's "Archives" (http://lists.themacintoshguy.com/Lists/) for recent discussions of the issue; however, I have a Ti 800 with AppleCare, and Apple fixed the problem with a one-day turnaround. Tim Naegele www.naegele.com ___________