[Ti] the green line monster

[Christopher Owens]

Don't tell me that I misunderstood the Apple customer service 
representative, because I didn't.  He was quite clear.  If I sent my 
TiBook in to have the paint issue (a manufacturer's defect) addressed 
under warranty, it would be fixed again if it became an issue and was a 
manufacturer's defect.  Unless you were on the phone with me and the 
service rep, do not presume to know what he told me.

On Friday, December 13, 2002, at 04:14  PM, Kynan Shook wrote:

> Sorry, you misinterpreted the statement.  What they told you (and this 
> is actually a law, IIRC) is that if they know about the specific 
> problem you had, they must fix it.
Chris Owens, NAD V
Certified Sign Language Interpreter
Cincinnati, Ohio
(513) 706-1958 mobile office
(513) 861-3104 home

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