Some folks have all the luck. I wish they'd of lost mine. I'd use the money to get me the top-o-the-liner! Anyways, the shipper always files the claim, they will file. You'll get the loot, then you get to buy the best they have. Sweet. -----Original Message----- From: PowerBook G4 Titanium List [mailto:Titanium at lists.themacintoshguy.com] On Behalf Of Ted Sent: Thursday, December 19, 2002 2:51 PM To: PowerBook G4 Titanium List Subject: [Ti] Apple lost my Ti???? I sent my PB in on Monday and it was received, repaired and shipped out by Apple Tuesday night. The problem is that it has not show up yet and Airborne has no record of the tracking number supplied by Apple. I have contacted Apple and they said they are going to escalate my ticket (what ever that means) and let me know something. He said he would call me back as soon as he gets some information. I have not heard anything from him. How long do you think it is going to take for them to find it? How long do I give them to find it? What do I demand if they do not find it?