[Ti] Apple Store Service blows

[Michael Bigley]

>The guy that was awarded $5000 in small claims court simply 
>challenged Apple to show any public documentation to the effect of 
>the bad pixel specification. Since there was no such documentation, 
>the judge ruled against Apple.

When you sell something with a warranty, but do not describe specific 
"damage" or "flaws" that are not covered under the warranty, then one 
bad pixel means the computer is covered under warranty. If Apple's 
warranty stated, "except for pixel flaws that fall under our pixel 
policy" then they can either post the policy or mail it to those who 
request, etc.

Seems that Apple should have done something like this long ago, as 
they are now moving to an entirely LCD line of monitors...
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Mike Bigley                Maineville, Ohio
       http://www.norbertrunning.com
Please support an American Indian Elder &
Medicine Man by visiting the above link.
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