> Tried this, both from the user level and from the main /Library > directory. Also, I did not have an OmniGraffle directory in > Library/Application Support/ so I had to create the directory > structure both for user and from the main /Library directory. In > another note thought, I did have an OmniGroup directory which was > probably from the > OmniGroup web browser which had been priviously installed. >> >> I advise you to verify the spelling of the directory names. > > Done, with case in place also. Did you do yours in all lower case or > all upper case? No, it should be done in "normal" case, as described on the web page. After experimenting some, I found that it also works if I name the folder Stencils instead of Palettes (the new terminology, instead of the old). This is a screenshot of how it looks for me. Note the presence of a space in "Application Support" and the absence of a space in "OmniGraffle" (though it does seem to match exactly what you are describing...): <http://ittpoi.com/og.png> I guess there could be some preference or cache acting up. Try deleting the preferences (com.omnigroup.omnigraffle.plist in ~/Library/Preferences). >> Also note that you have to restart OmniGraffle to be able to find >> the newly installed palettes. > > Did this many times. I have also received a couple of notes off line > from people stating that they are having similar problems to mine. > When I resolve this, I will post a summary. Do that! I hope you get it sorted out! / Rgds, David