I want to thank everyone who replied to my request (both online and off). I have a workable resolution to my issue, although I am certain that my solution is NOT necessarily the correct one. What I did was to place my new stencils downloaded from the "Extras" page in the following directory: /Applications/OmniGraffle Professional.app/Contents/Resources/English.lproj/Stencils/ Along with the other stencils. After moving them to this location and re-launching the application, they were all there in the "Stencils" drop-down menu. This is a new application for me and there is still some confusion as some of you apparently get to your stencils by clicking on "Tools" then Pallets. The OmniGraffle Pro 3.0 that I downloaded yesterday does not have these options. In case anyone is interested, the stencils that I downloaded, and now work well, are: HP9000 systems SGI systems Sun equipment Network 3D I hope that ultimately OmniGroup support team will reply to my email with an official letter. I won't drag this thread out any longer or add to the confusion, but those of you who are having the same problem that I am, please reply to me off line and I will forward along what ever OmniGroup ultimately email's me. Or you can report the problem yourselves also. Thanks, Jerry K On Thursday, April 24, 2003, at 10:17 AM, mac acct wrote: > I went ahead and purchased OmniGraffle Professional 3.0 yesterday > based on the fact that it has most of the basic network shapes that I > need and the ability to open and export into Visio (XML) format. > > In playing around with the product I don't see any major problems or > anything with the product. I am a little upset that the manual (PDF) > is not yet ready. > > I do have one questions. When you visit the OmniGraffle Extra's page > there are many extra stencils that you can download. At the bottom of > that page, there are installation instructions. I would assume that > those instructions are for older versions of OmniGraffle as I could > not use the extra stencils by following the instructions shown on this > page. > > http://www.omnigroup.com/applications/omnigraffle/extras/ > > > I did send this same general email question to their support email > address, but have yet to receive any feedback. Did anyone else > purchase the 3.0 version? Can anyone tell me what directory to place > the extra stencils in for OmniGraffle 3.0 to see them? > > Thanks, > > Jerry K >