My Big Al arrived last week. It's a beauty. I am moving up from a iBook clamshell running OS 9.2. All in all a very positive experience, but not completely trouble free. OS 10.2.4 came installed. I have experienced a frozen finder while installing some classic apps. Apple phone support have been very helpful, though the remedy suggested initially was to download 10.2.5, a bit of a pain on a dial up. I haven't managed to do that yet. The problem seems to have been remedied with disk utilities. I burn VCD using Toast and was surprised to see that it is no longer supported in OS X and Quicktime 6. The Player comes up blank and "plays" an empty screen. I can still burn them but not play. Apple said they may include it if there is the demand so I am wondering how may people out there would use this feature. Can anyone suggest a 3rd party player in the meantime. cheers Sal