[Ti] OT: Happy 1 Ghz Powerbook users!
David Remahl
david at ittpoi.com
Wed Jan 8 06:25:55 PST 2003
Aaron, and everyone else,
I too, was taken by surprise by this announcement. I had a feeling that
Apple would make minor adjustments to the PB line, but not nearly as
big as this (Bluetooth and AirPort was my guess). I placed my order on
the 22nd of December, and last week I received a notice that it had
been shipped from Ireland to Luxemburg for further packing (normal
procedure). I haven't had it delivered yet.
I checked out the sales and refunds policy of the Swedish AppleStore.
It turns out, that I may return a computer for any reason within 7 days
and get a full refund. According to the U.S. AppleStore, Americans have
similar rules, but have a whole of 10 business days time to decide that
they want to return they computer.
Today I called AppleStore, and it took them 10 seconds to say that they
would cancel the order. When I thought about it, I decided that since I
still probably was going to buy the same machine (15.2'', 1GHz, SD, 1GB
RAM) because of the extreme delivery time of the AlBook here in Sweden
(9-11 weeks they say. I'll be surprised if that doesn't mean 3-4
months). I told the AppleStore phone receptionist that, and after
talking to her supervisor she quickly modified the order and gave me a
partial refund and let the order progress as normal. That's several
$100's saved there!
Also, remember that the AlBook is a first revision...I bet they learnt
a lot from the TiBooks (AirPort placement, for one thing) - but the
fact is that it is bound to have quirks. Besides, ordering a 17''
portable before feeling how huge it feels, is not that wise. I think it
makes for a great desktop replacement, though! Has anyone had a chance
to play with one yet!?
Anyway, the purpose of this mail is to tell those who just ordered, or
who ordered a few weeks ago, that there may still be a chance to either
cancel the order and get a refund, or get a pretty good partial refund
and keep the computer. I'm pretty sure Apple does want Good Will with
their professional customers.
/ Regards, David Remahl (soon a happy owner of a TiBook!!!)
On Wednesday, January 8, 2003, at 07:14 AM, ~flipper wrote:
>> As a long time Unix and PC user, the discovery/release dates are not
>> nearly as closely guarded. I merely voiced my disappointment, I did
>> not
>> saturate the list, curse, or moan, just said I was disappointed which
>> is
>> not unreasonable.
>>
>> To tell people to get over it or stop whining is a bit harsh and I
>> think
>> undeserved. Had you spent a better part of 3000K (which
>> unfortunately I
>> am not equipped to do again for some time) less than 2 weeks ago you
>> might have felt the same. It is just a bitter pill to swallow. I am
>> smarter and better for the experience.
>>
>> Sincerely,
>>
>> Aaron
>
> A lot of us have empathy with you, aaron. Cyn, if I read her
> correctly, was giving you the 'party line', in other words, passing
> along what she was told, she went on to empathize.
>
> I am amazed that none of the people-in-the-knw [even the
> rumor-mongers] hit this one. A lot of us were aware that Apple had
> been buying tons of 17" LCDs, but everyone, as far as I know, assumed
> they were set to ramp up the iMac to a 'larger' screen, and were
> buying the 17s to fill future 'low-end' iMac orders. Rumors centered
> on a 19" iMac.
>
> anyway, Apple has to keep the R&D, which they've been doing,
> basically, for the entire PC industry for well over a decade, under
> 'wraps'. The same things will be available on Dells, ....in a couple
> years.
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