[Ti] Reasons to NOT buy 15" 867 MHz or 1Ghz Titanium?

[Rod Duncan]

Tarik,

It was within two weeks that I sent it back. I even promised them 
that if they charged me the 20% restocking fee I would sing it from 
the internet roof tops of the world. I'm sure the lost business to 
them is much more than the 20% it cost me. "Don't get mad... get 
even." <grin>

Personally, I don't even have a problem with a restocking fee if it 
is properly represented at time of purchase so you can enter in, if 
you choose, with eyes wide open.

In Canada, or more specifically - in British Columbia, we have a 
seven day "no questions" return law on door-to-door salesman. As 
regards to a national return policy, I don't believe there is such a 
law in place in Canada and obviously, not in the US where Formac is 
located. Holland, per usual, (and along with your Scandinavian 
neighbours?) continues to lead the way in public and consumer 
protection. No surprise there.

I suggested to Formac they should rename their company FORForMac. We 
have to keep a sense of humour in these things, life is way too short.

Thanks for your interest.

Rod



>
>
>>Chris,
>>
>>Since you asked.
>>
>>Warning:  <RANT> My original foray into buying an external DVD burner
>>was a bad experience with Formac and their Devideon product.
>>Sub-standard customer service, poor tech support and crummy business
>>practises coupled with a less-than-ideal case design and poor
>>Devideon software (version 2) had me return and get stung with a
>>surprise 20% restocking fee
>
>
>I'm curious: Is there a law in the states that says you can return 
>any item (if in as new condition) within a certain number of days of 
>purchase?
>
>Or was this applied after that period? In europe we have such a law 
>(14 days) so no vendor can charge such a fee if you return within 
>that time.
>
>Bad luck Rod,
>
>
>--
>Tarik Bilgin
>Opalblue
>tarik at opalblue.com

-- 
---------------------------------
Rod Duncan

"Buy a Mac and be thought a fool
or buy a Windows box and remove all doubt."