Well I just returned from Comp USA and I don't have that happy feeling that you have the first time you see something work. I have the scanner as the only USB device plugged into my Tibook and Photoshop sees it as an import source but when I select "Import" it says that Cannot communicate with scanner. Cable may be disconnected. Check status Scanner driver will be closed. ... I suspect a bad cable. Amazing you can walk into a store, by a brand new product and come home and the cable does not work.