Two days ago while typing I hit in between the Q and the Tab and they've popped off. Nothing problematic, but, trying to put them back I've noticed that the plastic hooks (the ones internal between the Q and the Tab) were broken. I've called the Applecare and today I've received a brand new keyboard (well, I think it's a waste to change a keyboard because of 2 broken keys). I just replaced it and the keyboard seems to be less stable than the old one. Probably it is just a feeling, or, maybe, the RevA bouncing keyboard self-adjusts with the time ... I'm sincerely happy I've purchased Applecare last year.... and I'm quite amazed of the service i got. Happy mac to everybody (especially to the 17incher owners), Silvo (quite happy with his RevA Tibook) Silvo Conticello TiBook 500MHz/768Mb RAM/20Gb HD/OS10.2.4 E-mail: silvoc at tiscali.it Cambridge UK