I guess everyone knows that the best way to deal with online abuse is to ignore it. If someone is using foul language that offends you or uses insulting and abusive language in place of reasoned argument, just use the delete key. One step further is to apply a filter to immediately trash any incoming messages from the person who is using these tactics. However, the step I like to take is to inform that person that I forgive him/her; and he/she can use that information in whatever way they see fit (usually it is laughter, but so what?) Somehow, when I do that, I sense I have applied a 'spiritual' filter rather than an electronic one and it prevents me from cutting the other person off. In fact it enables the channels of communication to continue. Think about it. You can sink to another's level, or invite them to raise the bar a bit. jg