Thanks David. I did as you suggested but I still get the same problem, will not accept the new password. I am wondering if there is still something of the old conflict in there from when I loaded 10.3.1 where it stalled at the Login Window stage. Thanks for your help though. Wendy On 13/11/03 17:25, "gkar at mac" <gkar at mac.com> wrote: > Restart your computer with the installation CD. After it boots, go up to the > application menu and select - I believe it says Change Passwords. You can > reset your user account password. While you are there, create a root user > password as well and should this ever happen again you could log in as the > root user and change your password without rebooting with the CD. > > david Wendy Austin & Thomas Oswin Coastal Road, Pomponette Mauritius Island