[Ti] 10.2.8

[Tom R. no spam]

Yesterday I went to the local Apple Store to buy AppleCare for
our server iMac.  They would not sell it to me without being
able to identify the serial number of the unit the AppleCare
would be protecting, whether paying by credit card or by cash.
They know me well enough because of a repeated problem I've
recently had with an iBook bad video repair not being done
right, and suggested looking up the serial number in the Apple
database, correctly assuming we'd registered all our units.  The
supervising employee said the point of sale software required
the serial number.  I had a flash that this was the Big Brother,
the face-on-the-wall who knows all and controls all, that the
old, original Macintosh ad showed being shattered.  (And I asked
them to include that in the customer dissatisfaction report I
asked them to pass on up the customer response feedback line. ;) )

Then I went home and bought the AppleCare, without any serial
number being needed, for $30 less including overnight shipping,
from MacConnection.

On Thu, 2 Oct 2003, Steve Wozniak wrote:
 . . .
> How Apple handles this will make them appear as, or not as, Microsoft.
 . . .