[Ti] Paris expo... Replacement orders?

[Ron Woodland]

In the past, Apple didn't have that policy.  Once we had an order for 
some early G4 towers -- they had shipped but we had not yet received 
them -- and Apple announced new models and a lower price.  Actually, I 
think the models we ordered were the "best" configuration and it was 
changed to "better" with a lower price.  We contacted Apple and told 
them we'd refuse the order.  They responded by giving us credit, which 
we used to order five more machines for the same price as before.

Now Apple is more careful about shipping old models when new ones are 
imminent.

The short answer: Yes.  Apple now automatically updates any orders not 
shipped to the new product.  We've had that happen several times -- 
from PowerMacs to iPods (we got two 15 GB iPods instead of the original 
10 GB ones we ordered).  We've had three 15" Powerbooks (TiBooks) on 
order for about a month.  We have been willing to wait for the new ones 
(medALbooks?), once we found out they were on the way.

Ron Woodland


On Tuesday, September 16, 2003, at 05:23  AM, Peter Krug wrote:

>> For you guys who are still sleeping, here's the news from Europe:
>>
>> Updated PB 17" to 1.33Ghz, 512k L2 cache, 2GB of RAM, USB 2
>> Updated PB 12" to 1.00Ghz, 512k L2 cache, USB 2, DVI
>> New PB 15", 1 and 1.25Ghz, 512k L2 cache, 2GB of RAM, USB 2, DVI, FW 
>> 800...
>
> The best part is that the prices have not changed.  So my wife, who 
> ordered a 1 GHz Ti on August 15 at $2999 EDU gets the new 1.25 GHz Al 
> as soon as it ships!  Or at least I hope so.  Does Apple just replace 
> the old orders in these situations or does it contact the purchaser 
> and see what they want to do?  I hope the former...
>
> Peter
> -- 
> A little computer haiku:
> I can't remember
> the last time I restarted
> I love OS X
>
> This message sent with Eudora 6.0b31 on Mac OS X 10.2.6