The left shift key fell off my refurb 15" AlBook tonight. I can't get it back on (it was easy on the Titaniums!). It looks like the plastics on the key itself might be damaged. I thought I'd put myself in the queue for the Genius Bar in the morning and after filling everything out, got this... "Congratulations! We are holding a space for you in today’s queue at the Willow Bend Genius Bar. Please be at the Genius Bar at your scheduled time listed below. Your name will appear on the displays behind the Genius Bar when you are one of the next five customers to be served. Your space at the Genius Bar is not transferable. Based on the current queue, we suggest you arrive at the Genius Bar no later than 10:50 PM" Since they closed at 9, I'm not sure what good going over there at 10:50 PM would do. -- Steve Martin Smart Calibration, LLC http://www.smartcalibration.com/