[Ti] Help Viewer crashes when opened from Finder

Nathan Chaney nathan_chaney at hotmail.com
Mon Mar 1 17:07:02 PST 2004


Thanks Dennis, the cache cleaner (OnyX) fixed the Mail.app problem.

Nathan  

On 2/29/04 6:20 PM, "Dennis Fazio" <dfz at mac.com> wrote:

> --On Wednesday, February 25, 2004 10:51 AM -0500 Nathan Chaney
> <nathan_chaney at hotmail.com> wrote:
> 
>>  Help Viewer will not open from
>> the Finder.  When I try, the window pops up and almost immediately
>> disappears.
> 
> I had a similar problem. At first, deleting the preferences files seemed to
> help, (com.apple.helpui.plist  and com.apple.helpviewer.plist) but it
> returned after a while. I ran one of the cache cleaners (I think I used Onyx)
> and that must have done it since it's a lot more stable now, but that could
> also be circumstantial, not sure. Try deleting the preferences first, then
> try a cache cleaner



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