[Ti] New 1.5ghz Powerbook with bad pixel

[Lee Yan Zhan]

Guess what....I just found another lump of black dead pixels(looks like 2, I
hope) in the middle of the screen right above the gray apple during
start-up.  This is totally unacceptable!!!!!!!!!!!!!!!

That¹s it - I am going to demand exchange.  The first 2 pixel is on the
upper right corner but in the middle of the screen just above the gray
apple........its the greatest insult to die-hard users like us....NO WAY!!!!

I am going down with the new PB, my old good luck PISMO(just had the LCD
changed, courtesy of Apple Care) and my 2 dogs(Spaniel and Hound)....Wish me
luck GUYS!!!!!

PS.  John, Thanks for the encouragement and advise below...I am off to Apple
Care in 10 hours.

On 5/10/04 5:14 AM, "John Griffin" <jwegriffin at mac.com> wrote:

> Lee Yan Zhan <yzlee at starhub.net.sg> writes:
>> Just got my new PB(1.5Ghz, 1GB RAM, 128MB VRAM, 5400rpm 80GB HD)
>> yesterday
>> and found 2 bad pixels.  This is the first time in over a decade that
>> I got
>> bad pixel LCD from Apple.  Spoke to Apple Care and got the standard
>> reply.
>> The help desk person did mentioned that now PB are made in China - they
>> expect more of these cases.  Personally, I think its got nothing to do
>> with
>> PB being made in China.  Apple should be expected to give us perfect
>> LCD.
>> There should be no compromise on quality from Apple...anyway, a very
>> sad
>> weekend for me and the rest of my macs(cube, pismo, 550Ti).
> 
> I for one would be very upset. I have had six Powerbooks and not one of them
> had a stuck pixel. If I were you I'd demand an exchange. I just checked
> every square cm on my new machine and there isn't even the suggestion of a
> defective pixel. It should be the same for the entire line China or not.
> BTW: Chinese production standards happen to be pretty high. They are getting
> frighteningly better at it all the time.
> 
> There is one thing you could try. They say that massaging (carefully) the
> screen where the dead or stuck pixel resides with your finger (meaty part,
> not the nail) could free up the pixel and make it work.
> 
> Jg
> 
> 
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