[Ti] OT: ADSL in Europe

David Delmonte ddelmonte at mac.com
Sun May 28 07:50:06 PDT 2006


Thanks for your knowledge Tarik. The telco here has given me a special number where I will apparently  get through to their technical support.

I also want to test my phone on another DSL user, and borrow their phone to test on my circuit.

David


On Sunday, May 28, 2006, at 09:03AM, Tarik Bilgin <tarik at opalblue.com> wrote:

>
>On 24 May 2006, at 19:36, alexandre wrote:
>
>>
>>> Tarik, I hear a small amount of static. I'm using a pretty basic  
>>> pots phone. It's a cordless from GE (model number: ES26702A)
>>>
>>> Thanks for trying to help.
>>>
>>> Sorry for the delay in responding. We've had no electricity all day.
>>>
>
>Also my apologies for not responding earlier.
>
>OK. As you probably know, DSL technologies run on the ordinary copper  
>wire your POTS uses, and uses the high frequencies (that you can't  
>normally hear) , usually above 35Khz.
>
>However the DSL system is not perfect, partly due to the differences  
>in particular DSL technologies, and mainly due to the massive  
>differences in Telco wires and equipment around the country and the  
>world.
>
>So you sometimes will hear static (the DSL modem talking) , and the  
>filters are there to prevent that.
>--
>
>My guess is that either:
>
>1) There is a problem with the filters, try testing a different brand  
>of microfilter. They are very cheap so this shouldn't be hard to do.
>
>2) There is a problem with the interaction of the Telco equipment  
>with the DSL service. For example when DSL first started many Telcos  
>used a splitter outside your house that separated the voice and data  
>channels. This practice was stopped because it's more expensive. You  
>must talk to your Telco and explain the problem. If your cordless  
>phone is not a DECT model (just a normal analogue one) they will  
>probably try and blame the static on that, so be prepared to borrow a  
>standard wired phone to prove that this is not the case.
>
>The situation you are experiencing has been known to happen. I've  
>heard of people having the same issue in London around 10 years ago,  
>though in recent history I've not seen or heard this.
>
>--
>I'm sorry I can't be more specific (I'm no telcom expert), but you  
>really must try to reach the experts in the Greek provider's support  
>team. It may take time but you must persevere.
>
>cheers,
>
>Tarik
>
>
>
>
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