[Ti] Tom's MacBook Doesn't Always Start

T.L. Miller tlmiller at mac.com
Mon Oct 23 03:11:06 PDT 2006


on 06/10/22 23:41, T.L. Miller at tlmiller at mac.com wrote:

>> I'm thinking that the two gigs of RAM I installed could be the problem.

On 10/23/06, at 5:37 AM, Jerry Krinock jerry at ieee.org said:

>Why? Your MacBook has hundreds of hardware components in it which could
>cause this problem, not to mention software.  If it were RAM, I would expect
>to see many different problems; random freezes and crashes at unpredictable
>times, not a single specific problem as you have described.

From what I have read bad or incorrectly installed RAM is often the
problem with odd problems like the occasional kernal panics.

>> Again, any easy way to test RAM? Would an Apple store have RAM test
>equipment?
>
>Your RAM is probably tested every time your machine boots.
>
>I would say that you're in a very unfortunate situation, and you're going to
>have to work persistently with AppleCare to get it fixed.  First of all,
>they'll have you reinstall all of the system software.  If that doesn't
>work, you're going to have to send it in to them, and you're going to have
>to be insistent that they not send it back to you until they've reproduced
>and fixed the problem, and this might take a long time.  If they can't find
>the problem in a reasonable time, they should send you a new machine, and
>you might have to threaten to start an "apple sucks" blog to get them to do
>this.

Thanks for the reply. I had posted the problem in Apple's Discussion
area but got no response.


Tom Miller




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