on 06/10/22 23:41, T.L. Miller at tlmiller at mac.com wrote: >> I'm thinking that the two gigs of RAM I installed could be the problem. On 10/23/06, at 5:37 AM, Jerry Krinock jerry at ieee.org said: >Why? Your MacBook has hundreds of hardware components in it which could >cause this problem, not to mention software. If it were RAM, I would expect >to see many different problems; random freezes and crashes at unpredictable >times, not a single specific problem as you have described. From what I have read bad or incorrectly installed RAM is often the problem with odd problems like the occasional kernal panics. >> Again, any easy way to test RAM? Would an Apple store have RAM test >equipment? > >Your RAM is probably tested every time your machine boots. > >I would say that you're in a very unfortunate situation, and you're going to >have to work persistently with AppleCare to get it fixed. First of all, >they'll have you reinstall all of the system software. If that doesn't >work, you're going to have to send it in to them, and you're going to have >to be insistent that they not send it back to you until they've reproduced >and fixed the problem, and this might take a long time. If they can't find >the problem in a reasonable time, they should send you a new machine, and >you might have to threaten to start an "apple sucks" blog to get them to do >this. Thanks for the reply. I had posted the problem in Apple's Discussion area but got no response. Tom Miller