>From my experience there, first Apple does not operate directly in IMC countries, so service and sales are somewhat limited. Second, where you are at, you have: GlobalStore: An Apple Authorised Premium Reseller in Riyadh, Saudi Arabia. Arab Computers, http://www.arabcomputers.com.sa/index.php for service I am not sure what you meant by "your agent" in your post as this is an Apple user site, not an Official Apple site, but members of this forum an others are happy to help provide suggestions, etc as it is a community of Apple users. If you continue to have problems I suggest you contact Cork. Ireland, where Apple maintains their European Headquarters which is also responsible fro the Middle East and maybe they can direct you another service provider that I am not aware of any other that what I mentioned. Hope this helps ! Cheers ! Fred From: Mazhar Butt <mazharbutt202 at gmail.com> Subject: [Ti] Hi there. Support for Powerbook G4. Or else. Hi. I am a user of power book G4 and more than happy with the services. Can you guide how and where i can get support in RIYADH KSA. Your agent on AROOBA street refused to even listen to my problem claiming that as Powerbook G4 was a VINTAGE machine he could not DO ANYTHING for me -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://listserver.themacintoshguy.com/pipermail/titanium/attachments/20130904/b6a0070e/attachment.htm>