<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><BR><DIV><DIV>On 19-Jan-06, at 7:30 AM, Mikael Byström wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><DIV>Ardeshir Mehta said:</DIV> <DIV><BR></DIV> <BLOCKQUOTE type="cite"><DIV><SPAN class="Apple-style-span">Exactly. There should not be any *<B><I>need</I></B>* for an IT department, and all the costs associated with it.</SPAN></DIV> </BLOCKQUOTE><DIV><BR></DIV></BLOCKQUOTE><BLOCKQUOTE type="cite"><DIV>But there is a need. There millions of computer users thar are not computer experts and will help from time to time. The Mac platform have often been shown, from Gartner group fro example, to have lower support costs than Windows. I'm not sure how it stands with Linux and other Unixen, but personally I need support from a good book at least, when I'm on those.</DIV></BLOCKQUOTE><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Yes, true. </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>But I for one would want to see a computer produced that works right out of the box ... and indeed improves with time (that is, it figures out in short order that when you said "tomahto" you meant to say "tomayto", as it were, and with time adapt to all your other idiosyncrasies, the way a good human secretary would. </DIV><BR><BLOCKQUOTE type="cite"> <BLOCKQUOTE type="cite"><DIV>(Admittedly that's still not the case with Macs, but that ought to be the aim anyway.)</DIV> </BLOCKQUOTE><DIV><BR></DIV></BLOCKQUOTE><BLOCKQUOTE type="cite"><DIV>The fact that there are IT Departments to this day that still set up the rules and decide what their computer users "need", is as good pointer as any that computer illiterate company leaders and managers don't care what platform they use or what the actual costs are, as long as the IT department says it's OK to use.</DIV> </BLOCKQUOTE><BR></DIV><DIV>Ah, so true, so true.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Oh well Cheers anyway.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><BR></BODY></HTML>