On Sunday, Jan 25, 2004, at 11:48 Canada/Eastern, Jim Robertson wrote: > Obviously, not being able even to INSTALL a $1,000 suite is a MAJOR > PITA!!! One of the reason you paid that much moolah is tech support. What does Adobe say? (Btw, first thing to try... Create a new user, log in as the new user, try to install, see what happens.) f