On Feb 17, 2011, at 2:45 PM, Rupert Hoyte wrote: > I receive a number of ATTACHMENTS to emails which are represented by a rectangle, containing a small blue square, with question mark. About a third of these will open, but the rest do not. Can you suggest the specific programme, or facility, which I can download into my Mac to enable me to open them all. I usually download the latest Adobe help when offered, but obviously dont have the full range, or whatever I need. Thank you. R.Hoyte .In any reply please give me the full number of steps, as I am not a computer expert. > _______________________________________________ > X-Apps mailing list > X-Apps at listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/x-apps Here's one answer from my archives; Here's a link to "Here's a brief explanation of the problem, and what to do about it." http://www.dwheeler.com/essays/microsoft-outlook-tnef.html Robert Poland - Fort Collins, CO