Also posted to OS X Support group and Macintosh Users Talk group. Sorry if this is a duplicate for anyone. I have been having a horrible time with address book. It seemed to start after syncing it with Palm. Initially, whenever I would try to search for a name, I would get the rainbow-spinning ball eternally. I repaired permissions, trashed the prefs, used Disk Warrior. Now, it crashes when I try to load the app. I've also deleted the app and preferences and used Pacifist to reinstall. Still, a crash upon launch. The following is the console log: Date/Time: 2003-07-02 18:28:03 -0500 OS Version: 10.2.6 (Build 6L60) Host: Addie-Teagardins-Computer.local. Command: Unknown PID: 5402 Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_INVALID_ADDRESS (0x0001) at 0xc0000000 Thread 0 Crashed: #0 0x90165558 in __CFFromUTF8 #1 0x901ac8cc in __CFStringDecodeByteStream3 #2 0x901abdcc in __CFStringCreateImmutableFunnel3 Thread 1: #0 0x90034828 in semaphore_wait_trap #1 0x90034764 in pthread_join #2 0x000a4214 in 0xa4214 Thread 2: #0 0x9003ea88 in semaphore_wait_signal_trap #1 0x9003e8a4 in _pthread_cond_wait #2 0x9029f79c in MPRemoteCall #3 0x000a429c in 0xa429c PPC Thread State: srr0: 0x90165558 srr1: 0x0000d030 vrsave: 0x00000000 xer: 0x20000000 lr: 0x9016539c ctr: 0x9016538c mq: 0x00000000 r0: 0x00000000 r1: 0xbfffce40 r2: 0x24004280 r3: 0x00000800 r4: 0x01da3b22 r5: 0x00000021 r6: 0xc0000000 r7: 0xffffe893 r8: 0xbfffcf34 r9: 0xc0000000 r10: 0x00000080 r11: 0xa00046fc r12: 0x9016538c r13: 0xa3a59fb8 r14: 0xa3a59fb8 r15: 0xa3a59fb8 r16: 0x0193f4a0 r17: 0x00000000 r18: 0x00000001 r19: 0x00000000 r20: 0x00000800 r21: 0x01da3b22 r22: 0xbfffcf34 r23: 0x00000000 r24: 0x00000001 r25: 0x00000000 r26: 0xffffe893 r27: 0x00000020 r28: 0x01da3b23 r29: 0x00000000 r30: 0x00000000 r31: 0x9016539c AND 2003-07-06 20:21:26.038 Address Book[783] CFLog (0): CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be: /System/Library/Frameworks/AddressBook.framework/Resources/ English.lproj/ABLabelsAndProperties.strings The parser will retry as in 10.1, but the problem should be corrected in the plist. Jul 6 20:21:26 Addie-Teagardins-Computer crashdump: Crash report written to: /Users/addie/Library/Logs/CrashReporter/???.crash.log Any help would be appreciated. I am hoping that I don't have to re-install the system software. TIA Later, Addie