Since this is a newbies list, I thought it might be appropriate to point out a couple of troubleshooting documents that Apple has posted to their Knowledge Base. From the Apple Support Updates mailing I received they are described as : Mac OS X Troubleshooting: How to Isolate an Issue <http://www.info.apple.com/kbnum/n25392> This document outlines a logical way to troubleshoot issues you may have with Mac OS X. Mac OS X: How to Troubleshoot a Software Issue <http://www.info.apple.com/kbnum/n25398> This document outlines a logical way to troubleshoot software issues you may have with Mac OS X. The first one in particular may be a good place to start if you're having trouble. -Mike