On Tuesday, Oct 21, 2003, at 12:40 Canada/Eastern, John Erdman wrote: > Thanks for that comment about what's important to report. You're welcome, if it helps. But remember you have an excellent tool on your Mac: Apple System Profiler. Use it for details when you need to; even better, run it and save the information as a text file. This is what you should do: (1) Launch Apple System Profiler. (2) When it's finished gathering the info, choose File>Save As..., and choose Plain Text from the File Format menu. Save it. (3) Copy the resulting text file to a Zip disk or CD or some other medium for future reference. (4) Open the text file created by Apple System Profiler with TextEdit and copy all the text from the beginning to --------------------------------------------------- Frameworks --------------------------------------------------- then close the file. (5) In TextEdit, create a new document and paste. Format your text with a monospaced font (e.g., Monaco size 9), then print it out. It shouldn't be more than 2 or 3 pages. Keep the printout for future use; if something happens to your Mac and you can't boot it, at least you'll have a printout with your basic hardware setup. f