I have an Epson Perfection 124OU scanner which served me well with my old iMac OS 9.0.3. Earlier this year, I bought an eMac OS X (10.3.3) and had all the data transferred at the Mac shop from the old to the new machine. It worked well enough for printer and zip, but all I get for the scanner is "can't find it." So next I went into the Epson website (which tells me that it is compatible) and downloaded the latest update. It made not a scrap of difference. What is wrong please. What can I do? With thanks in advance.