On Tuesday, January 20, 2004, at 11:46 PM, J wrote: >> Read again what I wrote. Was AppleWorks greyed out _even_ with the >> Show All Applications option? YES. >> If yes, then there was a problem (quotes or not). Again, test it on >> your own -- it's not exactly difficult. I DID it on the machine in question, yesterday when I arrive there, and I just posted about 3 times today that I resolved it by removing the quotes around the file name. Then there was no need to do a manual association... The user had simply not thought to tell me over the phone that the file name had quotes around it and I never imagined anything like that.