[X Newbies] Mail not collecting mail

[Renita Williams]

Thanks Alex.  I did as you suggested and found a reference to what 
Charles suggested that an interruption of service will trigger the 
offline mode.  Interestingly, the help info states that "f you have an 
IMAP account, it MAY be placed "offline" if Mail can't access it."  
This cleared up my initial confusion over Charles' reply to my post, 
since my cable service has been interupted before, including earlier 
today, and mail did not go into an offline mode.  Instead, it just went 
right back to work after the service was restored.

I usually use Help and will visit the apple site for pesky problems, 
but I simply thought this was some sort of momentary glitch until 
Carter mentioned his problem and posed the question about the modes 
being changed by mail.

Renita

On Mar 3, 2004, at 4:29 PM, Alex wrote:
> Newbies should also not be afraid of using Help and searching the 
> Apple Knowledge Base. For instance, searching Mail Help for "offline" 
> or "can't receive email" retrieves information very much to the point. 
> The same information is available in the Apple KB articles ID 151509 
> and, especially for troubleshooting, ID 151535.