On 17 Oct 2005, at 10:01 AM, Tony Johansen wrote: > She is unable to remember what documents she was working on when this > happened (last night) This you can find out. Go to Library>preferences>Microsoft>word settings. Open that file and about half way down the first screen of gobbledegook you'll see the beginning of the list of the previous documents. You might try opening that document in another program and see if that changes anything. Peter