[X-Newbies] "help" help

cy cybarb at mac.com
Fri Oct 21 08:03:34 PDT 2005


On Oct 20, 2005, at 9:06 PM, Randy B.Singer wrote:

> cy said:
>
>>> Have a look at:
>>> <http://docs.info.apple.com/article.html?artnum=25667>
>>> <http://www.thexlab.com/faqs/helpviewer.html>
>>
>> I'm afraid that didn't do it.  Should I try other file names rather
>> than the one suggested in kmosx?  I presume the name doesn't matter. 
>> Or
>> do I also delete the "com.apple" prefix? (I know, I know, but it is a
>> Newbies list.)
>
>
> Did you do exactly this?:
>
>    1. Open your Home > Library > Preferences folder.
>    2. Trash the following three files, if extant:
>          1. com.apple.help.plist
>          2. com.apple.helpui.plist
>          3. com.apple.helpviewer.plist
>    3. Open your Home > Library > Caches folder.
>    4. Trash the com.apple.helpui folder.
>    5. Empty the Trash.
>
Nooo, but I just did. Search button still not responding. Thanks for 
your time and patience.

cy
>
>



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