William, thanks for your response. > What message does this person receive when Mail fails? None. I was able to send mail to myself using her Mac. She cannot receive emails. > Has she tried retrieving her email via her ISP's webmail interface? No but I will give this a shot. > (Once in a very long while an email will seem to get 'stuck' after > which every subsequent message remains on the server, inaccessible to > any email application) > Has she got her email account redirecting things to somewhere else? No. She just suddently was unable to receive any mail. As far as I know, no changes were made. Tom Garrou -------------- next part -------------- An HTML attachment was scrubbed... URL: http://listserver.themacintoshguy.com/pipermail/x-newbies/attachments/20070407/a9dc09d9/attachment.html