[X-Unix] Software update - Quicktime - invalidates your existing registration!

Nick Scalise nickscalise at mac.com
Sun May 1 18:28:30 PDT 2005


On May 1, 2005, at 2:36 PM, William H. Magill wrote:

> Software Update downloaded a new version of Quicktime -  V7 - not an   
> "update" and eliminated my Quick Time Pro Registration!
>
> That was E X T R E M E L Y nasty.
>
> No warnings that my current registration would be wiped, let alone  
> that one would be required to purchase a new one. ... things just  
> stopped working!!!
> It took a bit of sluthing to discover that the Pro Registration had  
> been wiped.
>
> While I don't begrudge Apple's charging for a new version. The fact  
> that neither the old "order confirmation" implied that it was version  
> specific, nor the fact that the download happened without any kind of  
> warning about needing a new license, says much for "customer service."

If you are not ready to purchase QuickTime Pro V7, you can downgrade to  
6.5.2 and get your old QuickTime Pro back:

<http://www.apple.com/support/downloads/ 
quicktime652reinstallerformac.html>

--
Nick Scalise
nickscalise at mac.com



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