On 12 Aug 2004, at 18:13, Randy B. Singer wrote: > Have a look at: > > http://www.thexlab.com/faqs/helpviewer.html Thank you. I'd already found and read this reference. If I leave the Helper Viewer app open, it's downloading stuff like crazy from Apple's web site. I left it going 3 hours and it hadn't finished. I'll probably leave it open overnight and hope it clears itself up. > I suspect that you will get immediate relief if you download and use > this > free utility: > > Preferential Treatment (free) > http://homepage.mac.com/jonn8/as/ Downloaded and run. Only one suspect gensys plist. Trashed. I'll see what happens now. ATB Simon Forster _____________________________________________________ LDML Ltd, 62 Pall Mall, London, SW1Y 5HZ, UK Tel: +44 (0)70 9230 5244 Fax: +44 (0)70 9230 5247 _____________________________________________________