[X4U] [To] Amazon.uk service

[Roy van der Westhuizen]

Thanks Aron, this is the meat that I needed! I find it strange indeed 
that they don't advertise this telephone number or an e-mail number on 
their website. Unlike the US and some other countries, we pay for local 
calls and to browse around a site for ages, costs money.

Regards,

Roy

On 23 Dec 2004, at 5:53 pm Aron S.Spencer wrote

> "For those customers experiencing problems with Amazon, its customer
> services number - which it fails to advertise on its website - is
> 020-8636 9200, followed by option 1 and then option 4."
>
> <http://www.timesonline.co.uk/article/0,,2-1413500,00.html>
>
> On Dec 22, 2004, at 8:54 AM, Roy van der Westhuizen wrote:
>
>> Hi there, I wonder if anyone on this list can help me.
>>
>> I ordered items from Amazon.co.uk on 4 December. I received a mail
>> confirming their despatch by international mail later that day.
>> However when I went in after a week to check the progress of my order,
>> it says no orders have been despatched during the last 30 days and the
>> other optional time periods.
>> There seems to be no enquiries or complaints email contact address.
>> The "Help" link is pretty unhelpful.
>> Amazon.com also seems to be like that. In the past orders have always
>> been despatched and sent and arrived, so I have never encountered this
>> problem.
>> Very [OT] for this list, but maybe someone has had experience with a
>> similar problem.