Well, it's starting to appear that the problem is that some of the network activities I'm running at home trigger a deterioration in the Internet connection -- packet loss starts going through the roof. Still not sure why, but I'm less convinced than I was that the problem is in the Airport -- I got similar results cutting the Airport out of the chain and using another Mac as a software base station. So the new open question is why some activities cause incremental packet loss up to 100%. The two I've found so far are BitTorrent downloads (intermittently causes a problem), and originating a large port scan against another network (shuts down the network within minutes). I'm stumped, and so are my ISP techs. Any ideas? Thanks, Jeff