On Sep 16, 2004, at 2:35 PM, Al Simcoe wrote: > My question did have all the info necessary to come up with a good > answer. Not necessarily, and not necessarily the best answer. That generally requires getting as much information as possible (asking questions) to make sure one fully understands the problem. Without doing that, you ("you" being the person answering the question) can't even be sure you have a good answer. You'd have to trust the questioner to have actually provided all necessary information and really understand the problem they're trying to solve (often not the case -but one can always make that assumption :-) So, IMO you gave enough info to form an answer, but not necessarily a good one. For example, restarting the computer was a suggestion. Its a perfectly simple solution, but the person responding has no basis for really knowing if its a good answer -restarting could moot the point of clearing the clipboard. So I find its actually a good thing that people are willing to start off by asking questions and making assumptions, especially on lists like this. I've seen very few problems solved without asking questions and making assumptions, and that includes engineering problems. Watch out for the Engineer who doesn't understand the assumptions made to derive that equation being used. -Mike