[X4U] when to buy Tiger?

[Jim Freeman]

Mark,

Yes I was very frustrated with a recent order. It was an iPod shuffle 
1G, a video adaptor and an airport express. they split it into two 
shipments and I had the same problem with both shipments. It takes a 
long time, presumably because of customs. Same Day doesn't post any 
tracking information until the package clears customs. You end up 
giving up and just hoping the package will show up some day. Then Same 
Day makes a delivery attempt and LEAVES NO DELIVERY NOTICE. So I have 
no clue that the package has cleared customs and Same Day does not make 
a second delivery attempt. At this point I'm not checking their 
tracking every day. In one case I checked and Same Day had been sitting 
on my package for a month waitiing for me to call and schedule 
delivery. In the second case it was about a week. Don't the drivers 
leave delivery notices? They are supposed to, but sometimes they don't, 
I was told both times by the phone person. That's just not good enough. 
Can't you figure out who this delivery person is and repremand them? 
Yes, we know who it is and we'll have his supervisor call you. But the 
supervisor never called. I also called Apple Canada and they verry 
politey took note of my complaint.

So I'll think twice about ordering something from Apple Canada in the 
future.

Jim

On 1-Apr-05, at 12:54 PM, Mark Des Cotes wrote:

> Jim,
>
> I don't have an answer for you in regards to Tiger but I know what you 
> mean about dealing with the Apple Canada Store. Or more specifically 
> their shipping method. I ordered an iMac last August and never 
> received it. I was able to track the shipment to Same Day Right Away 
> and then it just disappeared. To make matters worse, this was at the 
> time that Apple discontinued making the "monitor on a stick" iMacs and 
> had completely sold out of their stock. It took them three months to 
> find a  replacement machine. I tried to convince them to ship me a 
> newer iMac G5 but they wouldn't go for it.
>
> Mark Des Cotes