[X4U] Software Update-low level how does it work?
DZ-Jay
dz at caribe.net
Mon Apr 4 07:13:24 PDT 2005
Hello:
I had a somewhat similar problem with different
network/application/operating system, and it boiled down to the MTU size
being too large for some TCP/IP transactions. Is the network traffic
encapsulated in a VPN, or otherwise encrypted? If so, you might need to
lower the MTU.
Don't know if this applies to your problem, though.
dZ.
Russell McGaha wrote:
> Folks;
> First, PLEASE excuse the x-post for those of you who get both lists.
> Second, I've got some clients on a Government installation that are
> having troubles getting Software Update to do it's stuff. Their
> networking department can 'see' packets going out to '17.250.248.95'
> (resolves to swscan.apple.com), but a reply NEVER comes back, yet
> anywhere EXCEPT on their network Software Update just 'does it's thing'
> [I've left an update waiting on my powerbook, just to check things].
> Does anyone know, what ports, protocols, etc. Software updates uses,
> or just how it works? Supposedly they are NOT blocking any ports or
> going thru a proxy server that requires a username/password [the only
> article I found at Apple that closely matches what's happening,
> references this as a problem].
>
> THANKS for ANY help;
> Russell
>
> P.S. The error Software Update gives is "unable to connect to the
> Internet, please check your network connection and try again"; all other
> browsing works fine.
>
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