[X4U] HP all-n-one printer problem

Gerald Buc jerbuc at mac.com
Sat Aug 20 07:28:51 PDT 2005


On Aug 20, 2005, at 7:57 AM, Peter van Peursem wrote:

> Op 20-aug-2005, om 9:20 heeft Michel Treisman het volgende geschreven:
>
>>
>> My printer is an HP PSC 2110 which can scan, copy and print - in 
>> principle, but since I installed
>> Mac OS X 10.4.2,  I can print from my TiBook, but I can't copy or 
>> scan.
>> If I try to copy I get the message: “The scanner is busy or you do 
>> not have a scanner selected.
>> Please select a scanner in the Director ---“.
>> If I try to scan, the Scan application opens, but it gives a message 
>> that it can’t communicate with the Printer.
>>
>> Since I can print from the computer the cable should be all right.
>>
>> Is this a known problem with 10.4.2?  Is there a workaround?
>
> It is a known problem with all of HP's all-in-one printers as far as I 
> know. They are apparently not very interested in supporting their 
> stuff. Same thing happened with the shift from 10.1 to 10.2 to 10.3.
> Lesson that I have learned from this is don't buy HP AIO. (Their laser 
> and inkjet printers don't have this problem).
>
> Peter van Peursem
> Gorgias at hotpop.com

I have similar problems and correct it by uninstalling and reinstalling 
the HP software. When it gets really bad I Find and remove everything 
HP including the invisibles, reinstall the software and it works fine - 
for awhile.
Jerry



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