I have a friend who spewed coffee all over her PC keyboard.. while the laptop still works, she's considering a new rig, so I helpfully suggested she look over the Refurb section in the Apple store..money's an issue for her. "Limited software titles" is another, but I reassured her that all the important stuff is available for Mac. Can anyone offer suggestions as to how I can provide gentle nudging toward her grabbing an iBook and crossing over from the Dark Side? thanks! nk