On 2/13/05 8:47 AM, "Valerie Maples" <vlmaples at bellsouth.net> wrote: > I > noticed several of my dock icons are now replaced by question marks and that > some of my keyboard shortcuts do not work, nor menu items in entourage, most > annoyingly command-N for a new email. It also appears to have affected the > delete message keyboard command and custom commands for Entourage in iListen > speech recognition. Probably a different problem, but there IS a known bug in Entourage 2004 that results in keystroke shortcuts not working. Sometimes just quitting the program and launching it again cures this; sometimes logging out, then back in is needed, sometimes a reboot. If it IS the problem, manually selecting the same item from one of the Entourage menus DOES work, and your message suggests that not even the menus work. Jim Robertson --